Systems Administrator & Real Estate Operations Specialist.
I design, deploy, and secure the infrastructure that keeps organisations running. From modernising legacy networks with Ubiquiti VLAN segmentation to rolling out Microsoft Entra ID and Intune across a mobile workforce. I build systems that are reliable, auditable, and easy for teams to live in.
I also bridge the gap between IT and operations: managing AppFolio workflows, automating reporting, and building an LLM powered internal knowledge base that reduced dependency on institutional knowledge. Based in Philadelphia, PA. Open to IT management, sysadmin, and operations roles.
What I bring to the table.
IT Infrastructure & Networking
Ubiquiti UniFi stack, VLAN segmentation, TrueNAS Scale, Synology Active Backup, VirtualBox, VoIP.ms PBX.
Identity & Device Management
Microsoft Entra ID, Microsoft Intune, SharePoint, Bitwarden Enterprise. IAM aligned to NIST guidelines.
Physical Security
UniFi Protect & Access deployed across multi-facility environments, replacing legacy key-based systems with auditable access control.
Business Operations
AppFolio full platform suite, Follow Up Boss, Paychex Flex, Proton Business Suite, Notion, draw.io, Gamma Slides.
Analytics & Automation
Zapier, PostHog, Sentry, SEMrush, Cookiebot, hunter.io, Resend, Azure AI Search and AI governance frameworks.
Development Tooling
GitHub, Visual Studio Code, Docker, Google Business. Comfortable building and maintaining internal tools and automated workflows.
Infrastructure built to last.
IAM, MDM & Security Hardening
Deployed Microsoft Entra ID and Intune via staged rollout, enforcing NIST aligned identity policies across the organisation. Integrated Bitwarden as a centralised password manager, eliminating brute force credential theft and cutting credential related support requests by over 90%. Rounded out the security posture by writing a formal Incident Response Plan and running company wide phishing awareness training.
Network Modernisation & Physical Security
Replaced aging network hardware across all properties with a Ubiquiti stack, designing VLAN segmentation to isolate traffic and measurably reduce network related support requests. Extended physical security by deploying UniFi Protect cameras and UniFi Access door controllers across every facility, including remote properties without dedicated internet connections, replacing legacy coax and key based systems with a fully auditable cloud managed solution.
AI Governance & Internal Knowledge Base
Evaluated and deployed a company approved LLM platform, establishing governance policies that restricted unauthorised AI tool usage across the organisation and eliminated shadow IT risk. Alongside this, authored a centralised knowledge base covering AppFolio, CRM platforms, and IT policies, giving staff a single source of truth and reducing dependency on undocumented institutional knowledge.
Homelab & Self-Hosted Infrastructure
Running TrueNAS Scale for networked storage and VM hosting, with Docker composed services for self hosted applications. Experimenting with local LLM RAG pipelines, ingesting documents into a vector store and querying them through a locally run model. That hands on work directly informed the AI governance and knowledge base projects I implemented professionally.
Property Management & Communications Stack
Migrated a paper based lease portfolio to AppFolio PMS, unlocking online rent payments, maintenance work orders, and data driven reporting. Executed an Exchange to Microsoft 365 migration with zero downtime, implemented M365 backup aligned to the 3 2 1 rule, and replaced a legacy analogue phone and fax system with a cloud managed VoIP PBX and eFax solution.
How I approach every system.
Audit
Map what exists: hardware, software, access controls, workflows. No assumptions. Everything documented before anything changes.
Plan
Design around minimising disruption. Staged rollouts, rollback paths, and clear communication with stakeholders before changes go live.
Deploy
Execution with documentation in lockstep: SOPs, runbooks, and policies written as infrastructure is built, not after.
Maintain
Systems need ongoing care. Monitoring, incident response planning, user training, and regular review keep environments secure and efficient.
Looking for the right IT role in Philadelphia.
Open to systems administration, IT management, and operations roles. If your organisation needs someone who can own the full infrastructure stack, from networking and security to tooling and documentation, let's talk.